Translate solution is a qualified translation agency which offers the highest quality services with absolute precision.

FAQ

How much does it cost?

You can obtain a free quote via our online quote form.
Otherwise, send us the document by e-mail to info@translatesolution.com , specifying your billing and contact details, the source language, the target language and the required delivery date.


How do I get started?

Upload your document, settle your payment via PayPal and you will receive a confirmation email after that.


Where can I find my invoices?

You will receive your invoice via email upon every purchase.


How can I pay?

You can pay with PayPal. You do not need to have a PayPal account to do so.


What is PayPal?

PayPal is the safest, easiest way to pay and get paid online.


Is there a special rate for large projects?

We offer discount for large projects. The discount increases as the number of words increase. Discounts start from 15,000 words and up.


How long does it take?

The speed of the translation process largely depends on the language, volume, and complexity of the document. Up to 500 words it will take 8 hours. For projects between 1,000 and 2,000 words it will take up to 36 hours.


In what format will I receive the translation?

The format of the translation will be as close to the source file as possible. When the file is in an editable format, the translation will be submitted in the same format. If you wish to receive the translation in a specific format, simply add a Note asking for the format you need.


Who sees the documents for translation?

The documents you submit for translation are viewed only by the translator. All the translators sign a Non-Disclosure Agreement before beginning to work with us.


How does Translate Solution guarantee satisfaction?

We invest a lot of effort and focus on translation quality, speed and first-class customer service. We want every customer to be happy with the translation he gets so he will come back and use our service again.
All of our translators pass a quality certification and verification process and we work exclusively with qualified native-speaker translators.
We check translation quality after each and every project.
You may contact us with any issue at any time. We will do everything possible to make sure you get the best service.