Translate solution is a qualified translation agency which offers the highest quality services with absolute precision.

Terms and conditions

Terms of Use Agreement

Read These Terms of use Agreement before Accessing Website

Effective Date: This Terms of Use Agreement was last updated on December 14, 2015.


Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Translate Solution relationship with you in relation to this website. The term “COMPANY” or “us” or “we” refers to the owner of this website. The term “you” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
This Terms of Use Agreement sets forth the standards of use of the Translate Solution Online Service. If you do not agree to the terms and conditions of this agreement, you should immediately cease all usage of this website. We reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at Translate Solution website. Your continued use of the Service after amendments are posted constitutes an acknowledgement and acceptance of the Agreement and its modifications. Except as provided in this paragraph, this Agreement may not be amended.


1. Description of Service

Translate Solution is providing translation services.


2. Disclaimer of Warranties

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. The site is provided by Translate Solution on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, Translate Solution makes no representations or warranties of any kind, express or implied, regarding the use or the results of this web site in terms of its correctness, accuracy, reliability, or otherwise. Translate Solution shall have no liability for any interruptions in the use of this Website. Translate Solution disclaims all warranties with regard to the information provided, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement. Some jurisdictions do not allow the exclusion of implied warranties, therefore the above-referenced exclusion is inapplicable.


3. Limitation of Liability

Translate Solution shall not be liable for any damages whatsoever, and in particular Translate Solution shall not be liable for any special, indirect, consequential, or incidental damages, or damages for lost profits, loss of revenue, or loss of use, arising out of or related to this web site or the information contained in it, whether such damages arise in contract, negligence, tort, under statute, in equity, at law, or otherwise, even if Translate Solution has been advised of the possibility of such damages. SOME JURISDICTIONS DO NOT ALLOW FOR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEREFORE SOME OF THE ABOVE LIMITATIONS IS INAPPLICABLE.


4. Website content terms and conditions

The Website Content may not be reproduced or downloaded, in whole or in part, without the written permission of Translate Solution. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look and appearance. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Moreover, without limiting the generality of the foregoing, it is forbidden to reproduce, alter, modify, adapt or incorporate the Website Content, in whole or in part, for use in other documents or in another website, or to recompile, redistribute or retransmit the Website content, in whole or in part, by any means, including without any limitations, through any newsgroup, mailing list, electronic bulletin board, server or other storage device connected to any network of any kind, in electronic or print form, without the prior written authorization of Translate Solution. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.


5. Indemnification

Member agrees to indemnify and hold Translate Solution, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of Member’s use of the Service, the violation of this Agreement, or infringement by Member, or other user of the Service using Member’s computer, of any intellectual property or any other right of any person or entity.


6. Modifications and Interruption to Service

Translate Solution reserves the right to modify or discontinue the Service with or without notice to the Member. Translate Solution shall not be liable to Member or any third party should exercise its right to modify or discontinue the Service. Member acknowledges and accepts that Translate Solution does not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances outside of our control.


7. Changes

Translate Solution reserves the right to change or remove any Content from the Website, in whole or in part, at its sole discretion, at any time, without notice.


8. Territory.

Translate Solution site originates in Canada. We accept businesses from anywhere.


9. Third-Party Sites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without Translate Solution prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada. You should contact the site administrator or webmaster for those third-party sites if you have any concerns regarding such links or the content located on such sites. Your use of those third-party sites is subject to the terms of use and privacy policies of each site, and we are not responsible therein. We encourage all Members to review said privacy policies of third-parties’ sites.


10. Governing Jurisdiction of the Courts of Ontario, Canada


11. Our website is operated and provided in the State of Ontario, Canada.

As such, we are subject to the laws of the State Ontario, Canada, and such laws will govern this Terms of Use, without giving effect to any choice of law rules. We make no representation that our website or other services are appropriate, legal or available for use in other locations. Accordingly, if you choose to access our site you agree to do so subject to the internal laws of the State Ontario, Canada.


12. Compliance with Laws.

Member assumes all knowledge of applicable law and is responsible for compliance with any such laws. Member may not use the Service in any way that violates applicable state, federal, or international laws, regulations or other government requirements. Member further agrees not to transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national, or international law or regulation.


13. Copyright and Trademark Information.

All content included or available on this site, including site design, text, graphics, interfaces, and the selection and arrangements thereof is ©2015 Translate Solution, with all rights reserved, or is the property of Translate Solution and/or third parties protected by intellectual property rights. Any use of materials on the website, including reproduction for purposes other than those noted above, modification, distribution, or replication, any form of data extraction or data mining, or other commercial exploitation of any kind, without prior written permission of an authorized officer of Translate Solution is strictly prohibited. Members agree that they will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained therein without prior written permission of an authorized officer of Translate Solution. Translate Solution™ and Translatesolution.com ™ are proprietary marks of Translate Solution. Translate Solution’s trademarks may not be used in connection with any product or service that is not provided by Translate Solution, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Translate Solution.


14. Notification of Claimed Copyright Infringement.

Pursuant to Section 512(c) of the Copyright Revision Act, as enacted through the Digital Millennium Copyright Act, Translatesolution.com designates the following individual as its agent for receipt of notifications of claimed copyright infringement. By Email: info@translatesolution.com


15. Other Terms

If any provision of this Terms of Use Agreement shall be unlawful, void or unenforceable for any reason, the other provisions (and any partially-enforceable provision) shall not be affected thereby and shall remain valid and enforceable to the maximum possible extent. You agree that this Terms of Use Agreement and any other agreements referenced herein may be assigned by Translate Solution, in our sole discretion, to a third party in the event of a merger or acquisition. This Terms of Use Agreement shall apply in addition to, and shall not be superseded by, any other written agreement between us in relation to your participation as a Member. Member agrees that by accepting this Terms of Use Agreement, Member is consenting to the use and disclosure of their personally identifiable information and other practices described in our Privacy Policy Statement if applicable.


Refund & Return Policy

  1. Any request for cancellation of project or refund must be submitted via email to info@translatesolution.com
  2. All complaints must be accompanied by the original documents, disputed translations, and a letter of explanation. Once the above time period has elapsed, the translation shall be considered correct.
  3. A pro-rated refund will be issued for orders cancelled after productions begins.
  4. Pro-rated refund amount will be calculated by Translators Solutions based on percentage of the project completed at the time of cancellation.
  5. In the event that a client cancels an order, all work already effected shall be billed at 100%.
  6. In the event of late delivery where the time late is more than one third of the established delivery time, and in the event that the delay is directly and solely attributable to Translate Solution, a reimbursement shall be paid, to be established between the parties.
  7. Translate Solution shall not be held liable for any reason whatsoever for translations which are not stylistically satisfactory. Particularly for advertising and promotional material, the services of Translate Solution shall be limited to simple translation, unless expressly requested. Translate Solution shall not be liable for drafting the translated text in, for example, an advertising style that is different from the source text. Our liability shall be limited to the amount of the invoice.
  8. Translate Solution shall not be held liable for any delays caused by malfunctioning modems, e-mail and/or other mail or carriers, not directly controlled by Translate Solution.
  9. Defects present in one part of the translation shall not be grounds, for any reason whatsoever, for questioning the entire translation. Translate Solution reserves the right to make modifications to the translation in such case.


Price for Services, Delivery Methods & Timing of Orders

  1. Price for services and turn-around time is determined on a project by project basis and will be as stated in your official quote for services received from Translate Solution.
  2. Unless otherwise specified in your official quote for services, delivery will be made via email.
  3. Unless otherwise specified in your official quote for services, the project will be delivered as a Word, Excel or PDF file.
  4. In the event of an unsatisfied client where a complaint is made within the established deadlines, Translate Solution agrees, at its own expense, to deliver an edited version of the disputed translation within a timeframe equal to one third of that previously established for the job, plus one business day. This second document shall be used to judge the quality of the translation in order to establish the amount of reimbursement, at Translate Solution's own discretion.


Liability

TRANSLATE SOLUTION AND/OR RELATED SUPPLIERS DO NOT ACKNOWLEDGE ANY GUARANTEE OR CONDITION RELATED TO SERVICES OFFERED, INCLUDING ALL IMPLICIT GUARANTEES AND CONDITIONS REGARDING SALABILITY, SUITABILITY FOR A PARTICULAR PURPOSE, OWNERSHIP AND NON VIOLATION OF THE RIGHTS OF OTHERS. TRANSLATE SOLUTION AND/OR RELATED SUPPLIERS SHALL NOR BE LIABLE, FOR ANY REASON WHATSOEVER, FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGES OF ANY TYPE RESULTING FROM THE LOSS OF RIGHTS TO USE, LOSS OF INFORMATION OR LOST PROFITS, WHETHER THEY RESULT FROM PERFORMANCE OF THE CONTRACT, NEGLIGENCE OR OTHER DETRIMENTAL ACTIONS, DERIVING FROM OR IN SOME WAY CONNECTED WITH THE SERVICES OF TRANSLATE SOLUTION.